Privacy and Security Notice
We encourage you to read this Privacy and Security Notice in its entirety before using our services. By creating an online account, using our services, or making a purchase with any associate brands, you acknowledge that you have read and agree to this Privacy and Security Notice. Your use of our Sites and Apps is also subject to our Terms and Conditions.
Who we are
Our website address is: https://vis-labs.com/wp.
At Vis Labs, our purpose is to help our customers capture, preserve, and share their work through professional and personal communications through our products. We are equally committed to respecting your privacy.
This Privacy and Security Notice (“Notice”) explains how Vis Labs collects and uses personal information, and the choices you can make. This Notice applies to your use of vis-labs.com and our other websites, applications and services that link to this Notice. This Notice also addresses information we collect from you when you use our services like when you contact one of your customers, or when you respond to a survey or enter an account with Vis Labs that we administer.
What personal and other information do we collect? How do we use that information?
We collect various types of personal and other information when you register an account with us. This information may be collected directly from you (for example, when you complete our forms or enter your information on our websites to make a purchase) or indirectly through your device or browser when you visit our Sites and Apps.
We use your information to fulfil the provision of our services to you, to customise and improve the content you see, to offer suggestions for personalised products based on your content, to deliver marketing communications and promotional materials that you may be interested in, to contact you and provide customer service, to protect the security or integrity of our databases or websites, to detect and prevent fraud or illegal activity, to take precautions against liability, to detect and remediate violations of our Terms and Conditions of Use or other misuse of our Sites and Apps, to develop and improve our products and services, and for internal operational purposes.
Social Media
If you log into your account with any of our brands through a social media site, we will also have access to certain information from that site, such as your name, account information and profile photo, in accordance with the site’s account verification procedures. Also, if you interact with content on our social media profiles (for example, if you “like” or share a post from one of our brand’s Facebook, Twitter, or Instagram accounts), those social media sites may share information about you with us, including your public profile, e-mail address and friend list. If you choose to “like” or share content, information about you may be publicly displayed on the social network, depending on your privacy settings. You should review the privacy Notice of that social media site and check your privacy settings through that site. If you post information on a social media or another third-party service that references our brands or our products and services (e.g., via a Twitter hashtag), we may publish your post on our social media accounts or websites. Note that your uploaded media to the website could be embedded with location data (EXIF GPS) which you can then extract such location data on the website.
Information you provide about others.
The content you choose to upload to our service, including your video recordings and photos and the information you store in your address book, may include personal information of others. If you choose to share your video recording, photographs or other information with someone else through a feature we offer, we will use the personal information you provide (for example, the e-mail address of the recipient) to fulfil your request and for other purposes described in this Privacy Notice. Before you upload and/or share personal information of others through our service, please ensure that you have the consent of such persons to do so.
Other Information Contained in Your Video Recordings and Photos
When you upload your video recordings and photos to our platforms or give us permission to access the video recordings and photos stored on your device, your media content may also include related image information such as the time and the place your video recording and photo were taken, tags and similar information stored by your image capture device.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We and our service providers collect information about how you use our services – for example what web or mobile numbers you have viewed/called – to analyse trends, generate analytics, provide a better user experience, improve our products and services, detect and prevent fraud or security incidents and gather broad demographic information for aggregate use. Our Sites and Apps use pixel tags, web beacons, and similar tracking technologies (collectively referred to as “Cookies”) that are created when you use our online services and are stored on your computer or mobile device. Cookies help us offer convenient features like storing the contents of your video recording and conversations, remembering your login and account settings, recognising your browser when you visit, customising your current and future visits. Cookies help us personalise your experience and save time during checkout. We also use the information we collect to compile statistics about our users and visitors and their use of our site to monitor site traffic, develop marketing programs, and improve our website design and content. We use the information collected by our third-party service providers using Cookies to analyse and track data, improve our services, determine the popularity of certain content, and better understand our users’ online activity. Our service providers may also show you advertisements for our products and services on other websites and may combine this information with other information those service providers have gathered about your visits to those other websites so that the advertisements you receive are more likely to be of interest to you.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Cookie Options
If you do not want our Sites and Apps to collect information using Cookies, you can change your web browser settings to reject Cookies from the site or to alert you before a cookie is placed on your computer. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please note that cookie-based opt-outs only apply to the specific computer and browser on which the opt-out cookie is applied. If you accept a cookie, you can delete it at any time through your web browser. If you choose not to accept Cookies, though, you will not be able to enjoy all the features available to our registered users.
Links
Our Sites and Apps may be linked on other websites or may contain links to other websites. Our Notice only applies to our Sites and Apps. We are not responsible for the privacy practices, security standards, or content of other sites. You should check the privacy policies of those sites before providing your information to them
Other Sources
We may also obtain data that is publicly available or from third party sources, such as address verification services or third-party marketing database partners, to improve the accuracy of and add to what we know about our customers and prospective customers. We may combine this information with your personal information for the purposes described in this Notice.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How and who we share your data with?
If you request a password reset, your IP address will be included in the reset email.
We do not sell, license, or share the personal information we collect with unaffiliated third parties for their marketing purposes. We may share personal information in the following situations.
Service Providers
We sometimes use third-party service providers to act on our behalf, for example to help us fulfil your product orders, process payments, enhance and personalise your experience with us, or to deliver our advertisements. Our service providers may receive your name and contact information, payment information, photos and other content you upload to our Sites and Apps, information about purchases you’ve made, cookies and other device identifiers, IP address, and website browsing and interaction activity. These service providers are only allowed to use your information in connection with the specific service they provide on our behalf.
Partners and Affiliates
We may share your information among our corporate affiliates and subsidiaries for purposes described in this Notice. This allows us to offer features such as the ability to use your Vis Labs account credentials across all of our Web properties and applications where available.
Law Enforcement, Mergers, and Other Situations
We may be required to share your personal information in other, limited circumstances. For example, we may be required to share certain information to respond to a subpoena or similar judicial process, to comply with state, federal or local laws, to protect the security or integrity of our databases or website, to take precautions against liability, in the event of a corporate reorganisation or, to the extent required by law, to provide information to law enforcement agencies. Additionally, your information may be transferred to another organisation if, for example, we transfer the ownership or operation of the Sites and Apps because we have merged with or have been acquired by another organisation, or if we liquidate our assets. In those cases, the new company’s use of your information will still be subject to this Notice and the privacy preferences you have expressed to us.
What options do you have to limit our collection and use of your personal and general information?
You have choices about how your information is collected and used. You can notify us of your preferences when you create an account with us, and if you would like to review, correct, or delete your account information on our Sites and Apps, you can do so by logging in to your account or by contacting us directly. There may be times when we are unable to fulfil your request – for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we cannot separate your data), if we are prohibited by law from disclosing the information, or if we have a legal obligation to retain certain data. We may require additional personal information from you for the purposes of verifying your identity and rights.
Opting out of Marketing Communications
If you no longer want to receive marketing communications from us, you can unsubscribe by following instructions contained in the messages you receive, by changing your marketing preferences through your Account Settings, or by contacting us through the Contact Us page of any of our brands. We reserve the right to send you certain communications relating to the services we provide, such as service announcements and administrative messages (for example, communications related to a pending order, an unresolved customer service issue, or a Notice update). We do not offer you the ability to opt-out of receiving those communications.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How do we keep your information secure?
Although no website, application, database, or system is completely secure or “hacker proof,” we have safeguards in place to protect against unauthorised access and disclosures of the personal and other information we control, including technical, physical and administrative safeguards and security measures. Despite these measures, however, we cannot guarantee that our information security safeguards will never be compromised.
How do we make updates to this Notice?
As we implement new technology and introduce new services or otherwise change our privacy practices, or in response to changes in applicable laws or regulations, we may modify this Notice and provide notice to you by posting updates on this page. Please check back periodically to view any updates. Changes to our Notice will become effective when posted. If we change this Privacy and Security Notice in a material way, we will endeavour to promptly notify our customers. Your continued use of our websites, mobile applications and/or other services following such notice acknowledges your acceptance of such updated terms.
How can you contact us with questions about your privacy or this Notice?
For further information regarding this website privacy and security statement please contact: hello@vis-labs.com.
